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Latest Webinar: The Role of Digital Wallets in Consumer Lending.   Watch on demand

How Embedded Lending Can Boost Customer Acquisition for Banks

by Nici Pillemer

|

February 10, 2025

Banks & Lenders
Embedded Lending Customer Acquisition for Banks

Embedded lending is reshaping the way consumers access credit and how banks engage with potential customers. By integrating pay-over-time financing options directly within customer channels, banks can remove friction from the borrowing process while strengthening relationships with sellers and expanding their customer base.

As competition in the financial sector intensifies, embedded lending presents a strategic opportunity for banks to compete with fintech disruptors while also enhancing the customer experience.

But how can banks actively leverage embedded lending to attract and retain customers? This article explores why embedded lending is a powerful customer acquisition tool and how financial institutions can maximize its impact.


Why Embedded Lending Works for Customer Acquisition

Embedded lending enhances the purchasing experience by making financing accessible at the precise time and place of need. This seamless integration has been proven to expand reach to new-to-bank customers, increase conversion rates, drive customer engagement, and deepen banking relationships.

Embedded lending conveniently brings bank loans into customers’ lives, enabling banks and lenders to reach customers where they already are through apps and platforms they use on a daily basis, such as Apple Pay and Google Pay.

Embedded lending allows banks to integrate their brand and financing solutions into customers’ everyday activities, fostering long-term engagement and loyalty.

Why does this matter?

  • Customers who use embedded lending frequently interact with their bank, increasing brand visibility.
  • Personalized financing offers enhance customer satisfaction and make banks a trusted financing partner.
  • Repeat users of embedded lending are more likely to explore additional banking products such as deposit accounts, credit cards, personal loans, or investment services.

The Bank’s Role in Embedded Lending Success

To fully capitalize on embedded lending, banks must prioritize seamless integration, real-time decision-making, and fintech partnerships.

1. Offer White-Label Embedded Lending Solutions

With fintechs capturing increasing market share in consumer financing, banks must take a proactive approach. Offering white-label embedded lending enables banks to:


✔ Maintain brand visibility within merchant platforms.
✔ Deploy lending solutions rapidly without significant technology investments.
Own the customer relationship and data while leveraging fintech-powered infrastructure.

A study from Cornerstone Advisors found that fintech partnerships are a key driver of growth for 32% of credit unions and 16% of banks in 2025​.


2. Enable Real-Time Approvals

Today’s consumers expect instant, hassle-free credit decisions. To meet these expectations, banks should:


✅ Implement data-driven underwriting to provide real-time loan approvals.
✅ Utilize open banking data to personalize financing offers.
✅ Ensure that embedded lending platforms are seamlessly integrated into payment ecosystems.


3. Build Stronger Partnerships with Sellers

Embedded lending is not just a lending tool for banks—it’s also an opportunity to scale to more sellers and expand into new market segments.

Retailers using embedded lending see higher conversion rates and repeat purchases.
B2B marketplaces are increasingly adopting pay-over-time solutions, opening new lending opportunities.
Co-branded white-labeled lending programs help banks retain visibility and customer loyalty.


Conclusion: Embedded Lending Is a Critical Growth Driver for Banks

As customers no longer come to the bank branch for a loan, embedded lending is proving to be an essential tool for customer acquisition and retention.

With 43% of banks citing customer growth as a top priority for 2025, embedded lending partnerships present a significant opportunity for quick time to market and competitive advantage.

By offering seamless, real-time financing solutions, banks can:
✅ Attract new customers .
✅ Increase transaction values and loan volume.
✅ Strengthen merchant partnerships.
✅ Improve customer retention and lifetime value.

Want to implement embedded lending for your bank? Explore Jifiti’s embedded lending solution.

Jifiti is transforming point-of-sale financing with cutting-edge technology, data and BNPL solutions.

Our white-labeled Buy Now Pay Later bridging the gap between retailers, lenders, and consumers.

The debate isn’t over. Watch our Buy vs Build for Embedded Lending webinar here.