Artificial intelligence is fundamentally changing how retailers and merchants attend to customers and even how they manage inventory, all via technology such as chatbots and facial recognition. And now, AI can potentially transform lending in the sector, too.
Banks, lenders and merchants with white-labeled lending offerings could eventually use AI to address credit risk assessment, personalize loan offerings, and enhance the customer experience.
Yaacov Martin, CEO of The Jifiti Group, delves into what adopting AI in retail lending could look like — including the issues that may arise.
Read his insights in the latest TotalRetail article
