Join the Jifiti Family

Director of Strategic Accounts

Responsibilities:

  • Own relationships with clients post the sales process, to drive usage of the company products, new product sales, and client satisfaction.
  • Liaise with Product on the implementation process
  • Assist with Business Development and Sales processes
  • Lead client integration, and training clients.
  • Initiate regular communication with clients to maintain and improve relationships. 
  • Be the primary point of contact for existing clients, catering to escalations and inquiries for all requests post-sale.
  • Be prepared to travel frequently
  • Liaise with internal teams and the client/third parties.
  • Identify and communicate customer feedback to management and product teams.
  • Monitor engagement and ROI for the clients’ usage of the Jifiti platform (including data/dashboard analysis).
  • Meet or exceed targets consistently, while prioritizing and delivering outstanding client experiences.

Requirements:

  • 7 years of business development/sales/account management with specifically at least 2 years of B2B account management. Experience with the Fintech industry is preferred.
  • English: Mother tongue or mother tongue level is required. Other languages would be a major advantage.
  • Outstanding relationship-building skills, with a high degree of responsiveness and ability to multitask.
  • Energetic, positive, effective, and empathetic, able to easily connect with people of different backgrounds.
  • Technical background in web/mobile environment, relational databases, and product integration is preferred 
  • Customer service and technical support abilities, strong analytical, technical, and problem-solving skills, a high level of professionalism, with strong attention to detail and self-motivation.
  • Ability to communicate effectively with C level.

Please send your CV to jobs@jifiti.com with “Your Name + EUSA293” in the subject

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      BNPL: How to Get off the Sidelines and into the Game

      The Ultimate BNPL Handbook for Banks and Lenders

      BNPL fintechs may be in the lead but banks have the home-field advantage. With the right point-of-sale financing solution in place, banks and lenders can catch up and win.

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        BNPL: How to Get off the Sidelines and into the Game

        The Ultimate BNPL Handbook for Banks and Lenders

        BNPL fintechs may be in the lead but banks have the home-field advantage. With the right point-of-sale financing solution in place, banks and lenders can catch up and win.

        Download our free whitepaper and discover the key aspects to consider when choosing a point-of-sale financing solution, including the 10 most important questions to ask a potential BNPL partner (handy cheat sheet included).

        Download the Whitepaper

        Get the free download in your inbox:

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          ABOUT US

          Jifiti is transforming point-of-sale financing with cutting-edge technology, data and solutions.
          Our white-labeled BNPL platform powers any bank loan program at any POS - bridging the gap between retailers, lenders, and consumers.
          We offer retailers zero-integration POS financing and end-to-end retail gifting solutions.

          WE'RE HERE

          hello@jifiti.com

          1491 Polaris PKWY # 21255, Columbus, OH 43240-2041 USA